Payment is made through PayPal. Customers may choose to checkout as a guest. All credit cards are accepted, as well as payment from your personal PayPal account. Taxes are charged to customers located in PA, CA, DC, and NJ.
Orders placed within the Continental United States ship Monday and Thursday using USPS Flat Rate Priority Mail – if it fits, it ships! Packages should arrive within 2-3 business days. Store pickup is free and can be arranged within 1-5 days of order date. At this time, we can only ship orders to valid street addresses inside the United States.
We stand behind our products and artists. Returns accepted for defective or damaged products for store credit within 30 days. Returned items must be authorized in advance by email. Please email firstname.lastname@example.org for a free return shipping label. Failure to obtain proper authorization will delay processing. There are no exchanges for used merchandise, sale items, food products or custom made goods.
For orders that are damaged in shipping: Please notify us immediately so we can take the proper steps to replace the damaged merchandise. If you have questions about a return, please e-mail us at email@example.com.
Customers may opt to pick up product from the Shop, located on the first floor of the URBN Center, 3501 Market Street. Select pick-up in the shipping method during check-out. You will receive an email about when you can pick-up your merchandise.
Availability Of Merchandise
We do our best to ensure that items listed for sale on our site are available for quick shipment. However, there are situations when items are no longer in stock or are on back-order. Back-ordered or out-of-stock items can take 1-4 weeks for delivery to us. We will do our best to give you accurate estimated ship times on these items. If you place your order and an item is out of stock or back-ordered, we will contact you promptly.
Prices are subject to change without notice. If a product is listed at an incorrect price, D&M Shop reserves the right to refuse, cancel or limit any order placed at the incorrect price.
If you would like to receive occasional special offers, newsletters, and other important communications from us, you may sign up for our email list. If you make a purchase from us, we will automatically add you to our email list. If you decide you no longer want to receive these communications from us, you may opt-out by sending an email to firstname.lastname@example.org.
At D&M Shop, we are committed to protecting your privacy. D&M Shop does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience.